Privacy Policy

For Musicians By Musicians

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Privacy & Security


Privacy Statement

Rogers Music Centre has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Website: www.RogersMusicCentre.com.

We use your IP address to help diagnose problems with our server, and to administer our Website.

Our site uses cookies to keep track of your shopping cart. We may use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.

Our site's registration form requires users to give us contact information (like name and e-mail address). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings.

This site contains links to other sites. Rogers Music Centre is not responsible for the privacy practices or the content of such Websites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like e-mail address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services.

Our online surveys ask visitors for contact information (like e-mail address) and demographic information (like their zip code, age, or income level). We use contact data from our surveys to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. We do not sell or share this information with third parties.

Security Click to Verify – This site has chosen an SSL Certificate to improve Web site security.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use SSL security, highly effective and recognized software that encrypts transactions as they are in transit to and from our servers. Additionally, we might have a VeriSign (an independent third party licensing service) license to ensure the security of our site.

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. Click "unsubscribe" on the email communication (if applicable)

Sales Tax

Sales tax will be added to your invoice.

Returns

All returns must be authorized, IN ADVANCE, by Rogers Music Centre and requested within 60 days of purchase. All returns are subject to a minimum 15% restocking charge and any cancellations may be subject to a cancellation fee. For returns not due to Rogers Music Centre error, customer is responsible for all transportation fees related to the returned product. Rogers Music Centre is not responsible for returns not eligible for refund under our terms. We sell new instruments only, which are under manufacturer's warranty for any manufacturer's defects. Therefore, we do not accept any returns or exchange outside of the manufacturer's defect warranty. Repair and/or replacement of an item due to a manufacturer's defect are at the sole discretion of the manufacturer, and we only represent both parties (customer and manufacturer) for a resolution.

Terms and Conditions for this Website

Please read these terms and conditions carefully before using this site or downloading anything from it. By using the site, you are agreeing to these terms and conditions. If you do not agree with any of these terms and conditions, please exit this site now.

Disclaimer of Warranties and Liabilities

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ROGERS MUSIC CENTRE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT REGARDING THE INFORMATION AND MATERIAL AVAILABLE AT OR THROUGH THIS SITE. ROGERS MUSIC CENTRE DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION OR MATERIAL AVAILABLE AT THIS SITE. ROGERS MUSIC CENTRE DOES NOT WARRANT THAT FEATURES AVAILABLE AT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THIS SITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL CONDITIONS.

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL ROGERS MUSIC CENTRE BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES OR INJURY THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE THIS SITE OR ANY DOWNLOADED MATERIALS, EVEN IF ROGERS MUSIC CENTRE OR ITS AUTHORIZED AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR INJURY.

APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR THE ABOVE LIMITATIONS OF LIABILITY, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Miscellaneous

These terms and conditions shall be governed by and construed in accordance with laws of Canada, Ontario, without giving effect to any principles of conflicts of law. All disputes regarding these terms and conditions shall be litigated exclusively within the applicable state or federal court of Canada, and the parties consent to its jurisdiction. If any provision of these terms and conditions is held to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provision.
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